WHAT INFO WE COLLECT, HOW WE COLLECT IT, AND WHAT WE DO WITH IT.
USE OF YOUR INFORMATION
We collect your information for the safety of our students and our staff; and to understand who we are arranging career events for. Additionally, website user data is collected for analytical and trend monitoring purposes.
When you visit our website, we may automatically log your IP address (the unique address which identifies your computer on the internet). We use IP addresses to help us manage our websites and to collect broad demographic information for analytics use.
For bookings, we send students confirmation emails and will therefore require your email address.
5DM operates an opt-in email policy – you will normally be asked to give us consent if you would like to receive newsletters via email.
Exceptions may occur in the case of us needing to contact previous students in relation to lost property or in the event our partners need to contact you after your placement.
BOOKING DATA
In order for us to confirm a careers event for you, we do require some information. This will usually consist of:
Your name
Gender
Date of Birth
Telephone or mobile number
Email address
Date of desired course
Guardian contact information if under 18 years old.
For the purpose of providing you with our services, we will not normally disclose and process your information outside the UK/EEA.
Information (such as health or religion) may be considered “sensitive personal data” under the Data Protection Act 1998. We collect it to cater to your needs or act in your interest, and we are only prepared to accept sensitive personal data on the condition that we have your positive consent.
MONITORING
To ensure that we carry out your instructions accurately, improve our service and for security and fraud, we may review, monitor and/or record: (1) telephone calls; (2) activities using CCTV in and around our premises; (3) transactions and activities at all points of contact; and (4) web traffic, activities, etc. and social media. All recordings and derivative materials are and shall remain our sole property.
KEEPING OUR DATA UP-TO-DATE
It is your duty to inform us if any of your personal information which we hold about you needs to be updated. We may contact you at any time if you have booked a careers event with us and we suspect we hold false information about you.
HOW WE USE COOKIES
When you use our websites, we aim to make your experience engaging. In order to do this, we use cookies. Cookies are small text files which are sometimes downloaded on your computer or mobile device when you first visit our website so that we can remember who you are.
Usually, cookies contain two pieces of information: a site name and unique user ID. Cookies cannot be used alone to identify you, although they may be used to identify your IP address. Cookies help us and/or third party websites recognise your device the next time you visit and may remember details such as your username and preferences, analyse how the website is performing, or allow us to recommend content we believe is relevant to you.
Generally, cookies used on this website may perform the following functions:
Essential: These temporary cookies only remain in the cookies folder of your browser until you leave our website.
Performance: These cookies are stored on your computer – they contain no personal information and are used to improve performance and assist in navigation. They remain in the cookies folder of your browser for longer than “Essential” cookies (dependent on your browser settings).
We use or allow third parties to serve cookies that fall into the categories above. We use Google Analytics to help us monitor our website traffic, and cookies may also be served via online surveys, and online publications that we manage.
We may also use third party cookies to help us with market research, revenue tracking, improving site functionality and monitoring compliance with our Terms and Conditions and Copyright Policy as stated in our Terms and Conditions.
By using our website, you agree that we can place these types of cookies on your device. We may change ‘HOW WE USE COOKIES’ from time to time. It is your responsibility to check the policy regularly. You will be deemed to have accepted any amendments to the policy if you continue to make use of the website after a change to ‘HOW WE USE COOKIES’ has been made.
We have links to social networking websites (for example but not limited to: Facebook, Twitter, Instagram) from 5DM. These websites may place cookies on your computer. We do not control how they use their cookies. We suggest you check their website to see how they are using cookies.
For more information about cookies, visit www.aboutcookies.org which includes useful information on cookies and how to block cookies using different types of browser. Please note that by blocking or deleting cookies, you may not be able to take full advantage of our websites.
GOOGLE ANALYTICS & DEMOGRAPHIC DATA
We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.
You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html
The tracking cookie also allows us to access aggregates demographic and audience data from online behavioural advertising services. This information is only available to us at a group level, with no personal or identifiable information contained within it. It is used only for us to evaluate the effectiveness of the website and see how different groups of users use and respond to the site, and in no way allow us to track people individually. You may opt out of this tracking by disabling cookies within your browser.
WEBSITE SECURITY
The Internet is not a secure medium. However, we have put in place various security procedures, including firewalls that are used to block unauthorised traffic to our website. Our website is HTTPS compliant meaning it has the highest level of security available.
THIRD PARTY WEBSITES
Our website may contain links to other websites not affiliated with 5DM. Please refer to their relevant privacy policy and terms and conditions.
PHOTOGRAPHY & FILM
No permission is needed to take photos or film at our events. However, we do ask if photographing or filming other guests not part of your group that you seek permission from them first. Verbal consent is solicited as a goodwill gesture.
On occasions we may commission crews to film or take photographs on our event days for promotional purposes. If you do not wish to be filmed or photographed, you are required to voluntarily leave the filming or photography area.
DISCLOSING YOUR INFORMATION TO THIRD PARTIES
Other than for the purposes referred to in this policy, we will not disclose any personal information without your permission unless we are legally obliged to do so (for example, if required to do so by court order or for the purposes of prevention of fraud).
YOUR RIGHTS
By submitting your information to us, you consent to the use of that information as set out in this Privacy Policy. You may request at any time that we provide you with the personal information we hold about you. Provision of such information will be subject to proving your identity and full address with a utility bill and acceptable photo ID.
SECURITY STATEMENT
We have taken all reasonable steps and have in place appropriate security measures to protect your information.
CHANGES TO OUR PRIVACY POLICY
We may change our Privacy Policy at any time and will publish the updates on this website. Continued use of our websites signify that you agree to any such changes.
CONTACTING US
5DM welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us on info@5diamondsmentorship.co.uk.